LimeBike

If you're ever involved in an accident while riding with Lime: Check to make sure that you and anyone else involved are safe If there are any injured persons, immediately contact local emergency me...

If you are having trouble scanning the QR code or get an error message when you try to start a ride, try the following: The QR code is damaged or unreadable: If the code isn’t damaged, tap the fla...

In some cities, you must verify your age before you can ride Lime vehicles.  If you need to verify your age, you’ll get prompted to scan your government-issued identification document before your r...

If you see a Lime vehicle parked illegally or improperly, such as blocking a pathway or tipped over, please let us know. You can report it using the Lime app.  In the app menu, select Help. Selec...

You can reserve a vehicle for up to 10 minutes at no additional cost.  Open the Lime app Tap the vehicle you’d like to reserve Tap Reserve If you have reserved a vehicle, you can still unlock an...

You would only be accountable for the vehicle if you did not lock it after your ride is completed, and the vehicle gets stolen as a result. You are responsible from the time the vehicle is unlocked...

In some locations, we may require you to park in specific locations to comply with city requirements. Before you end your ride, you’ll be notified of local parking requirements. You may receive a w...

We expect all people who ride Lime to respect the rules of the road and the terms of Lime’s User Agreement. If you see a rider violating traffic rules or engaging in dangerous or illegal activity, ...

Some Lime vehicles are equipped with a cable lock. Use this lock to secure the vehicle to a bike rack in a designated parking area when you end your ride.  Unlocking a vehicle before your ride Sca...

Group Ride is a feature that allows you to unlock up to 5 Lime vehicles from a single account. When you start a group ride, you automatically agree to our Group Ride Host Agreement.  Starting a gro...