Account & Payment

Payments

• Ride costs and rates
• Adding or updating a payment method
• Was I charged incorrectly for my ride?
• Can I use my LimePass when traveling to a new country?
• What is LimePass?
• Lime's refund policy

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Account Options

• Creating a Lime account
• My Facebook sign-in isn’t working
• Find the email or phone number associated with your Lime account
• How to get a tax invoice
• Getting a ride receipt
• Deleting your Lime account

Promotions / Partnerships

• Renting Lime vehicles with Uber
• Citymapper