LimeBike

To create an account, you’ll need to download the Lime app (iOS or Android) and agree to Lime’s User Agreement and Privacy Notice.Ways to create an accountTo create an account, you may enter your p...

To find the email or phone number associated with your Lime account, open the Lime app and navigate to the main menu.  Tap Settings to see the email or phone number associated with your account.  ...

LimePass helps you save money with prepaid minute bundles and LimePrime membership.Minute Bundles – How it worksPrepay for minutes to get free unlocks and a discount on the standard per-minute rate...

In some locations, we may require you to park in specific locations to comply with city requirements.Before you end your ride, you’ll be notified of local parking requirements. You may receive a wa...

We expect all people who ride Lime to respect the rules of the road and the terms of Lime’s User Agreement. If you see a rider violating traffic rules or engaging in dangerous or illegal activity, ...

As a policy, rides are non-refundable, except where required by applicable laws.If something goes wrong with your ride, our team will review your case and may, at our discretion, issue a refund or ...

Need Help? Lime Customer Support is available 24 hours a day, every day. Contact UsVisit our Help Center to view popular support topics or submit a request for support. We respond to the majority o...

We no longer offer any of our vehicles for sale. Find resources below if you purchased an e-scooter from us in the past.    Gen 2.5 Owner's Manual Click to download the Gen 2.5 Owner's Manual    

In most cases, you can find tax information on your receipts within the History section of the app. In the main menu, select History Select the ride you’d like to find information for Select De...

In some cities, you must verify your age before you can ride Lime vehicles.  If you need to verify your age, you’ll get prompted to scan your government-issued identification document before your r...