Submit a request
Sign in
Help Center
Getting Started
Getting Started
About Lime
How do I contact Lime Customer Support?
Can I buy a Lime scooter?
What is Lime?
Joining Lime
What are the rules and regulations for riding a Lime scooter or bike?
How do I create an account with Lime?
Why am I am not receiving text verification messages?
Riding
How do I start a scooter or bike ride?
How do I ride a Lime?
How do I end my ride?
How to ride
Why do I have to scan my id?
What are the shaded areas on the map?
See all 10 articles
Safety
How old do I have to be to ride a Lime scooter or bike?
Do I need a helmet when renting a scooter or bike?