Getting Started

About Lime

• How do I contact Lime Customer Support?
• Can I buy a Lime scooter?
• What is Lime?

Joining Lime

• What are the rules and regulations for riding a Lime scooter or bike?
• How do I create an account with Lime?
• Why am I am not receiving text verification messages?

Riding

• How do I start a scooter or bike ride?
• How do I ride a Lime scooter?
• How do I end my ride?
• How to ride
• Why do I have to scan my id?
• What are the shaded areas on the map?

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Safety

• How old do I have to be to ride a Lime scooter or bike?
• Do I need a helmet when renting a scooter or bike?