Unlocking

Once you have located a Lime vehicle, unlock it by scanning the QR code or entering the plate number. If you encounter difficulties scanning the QR code, turn on your flashlight while scanning.

If the app prompts an error code or “under maintenance” message, that vehicle is likely in-use or our team is on the way to retrieve it. Please try another nearby vehicle.

If you are riding in San Francisco, our scooters require a cable lock. Please refer to Using the Cable Lock for details on how to unlock and lock our scooters.