*Parking stations are currently only available in Vancouver, British Columbia, Canada
In Vancouver, Lime vehicles are parked and locked at parking stations. All Lime vehicles must be secured to an open segment at a designated parking station to end the ride.
Unlocking a vehicle at a parking station
- Scan or manually enter the QR code located on the handlebar.
- Wait for the scooter's lock mechanism to unlock. You will hear a chime when it has been unlocked.
- Physically detach the lock from the scooter.
- After the scooter is unlocked, you can choose to unlock the helmet or choose to use your own helmet. If you want to use a Lime helmet, choose the “Unlock Lime helmet” option or select the “Unlock helmet” button in your screen. Remove the helmet and put it on before starting your ride.
- Pull the scooter from the parking station and start your ride.
Locking a vehicle at a parking station
Vehicles must be parked and locked properly with helmets attached in a designated parking station to end a ride. Available spaces at parking stations will be shown in the Lime app.
- Locate a parking station with an available parking space.
- Center and push the scooter securely into the parking space.
- After positioning the scooter, place your helmet on the designated helmet rack on the scooter.
- Once the helmet is secure, attach the short lock-to cable on the parking space to the scooter's lock mechanism (located on the front of the scooter).
- The scooter's lock mechanism will recognize the scooter and activate the lock.
- Once the scooter and helmet are locked, the trip will automatically end in the app. No further action required!
Once the scooter and helmet are locked, your ride will end automatically and you'll receive a confirmation via the Lime app.