Reserve a Vehicle

You can now Reserve a vehicle in select markets. Open the app, click on a vehicle pin, and press the “Reserve” button which is located right next to the “Ring” button. If you don’t see this button, close and update your app. If you still can’t see the “Reserve” button, the Reserve feature may not yet be available in your market.

A vehicle Reservation lasts 15 minutes. During this 15 minutes, no one else will be able to unlock your reserved vehicle. After 15 minutes, your reservation will expire and other people will be able to unlock your vehicle.

How much does Reserve cost?

There is no up front fee to place a reservation. Once you start your reservation, you will be charged the per minute rate in your market x total duration of your reservation. For example, for a 5 minute reservation, you will be charged an additional $0.75 if your per minute rate to ride is $0.15.

Cancel reservation: There is no additional cost for letting a reservation expire or for cancelling a reservation except the per minute rate in your market x total duration of your reservation.

When I have an active reservation, can I unlock a vehicle I didn’t reserve?

Not yet. You need to cancel your active reservation and then unlock the other vehicle. You will still be charged for the duration of your cancelled reservation.