Lime
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Activity overview
Latest activity by Lime-
Lime created an article,
How does renting a scooter through Uber work?
Lime and Uber have a partnership to offer Lime scooters through Uber’s app. To find a Lime scooter in the Uber app: Open the Uber app Tap Ride Select Bike & Scooter You will then see a map showin...
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Lime created an article,
Can I get a refund for my ride or purchase?
As a policy, except to the extent required by applicable laws, we do not offer refunds for your use of our Services, and any exceptions to this policy are in our sole discretion. If you believe you...
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Lime created an article,
What should I do if there are no Limehub’s available for me?
If you do not see any Limehub’s available for drop-off, try to move your location pin around in the Juicer map. As you do so, new and other Limehubs will display. If this does not resolve your is...
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Lime created an article,
How do I contact Lime Customer Support?
Lime support is available 24 hours a day, 7 days a week. Visit our Help Center here to submit a request for help. You can also email support@li.me. If you've been involved in an accident, refer to ...
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Lime created an article,
What is Lime's moped suspension and fines policy?
Fine Policy Lime reserves the right to suspend you from riding Lime mopeds or assess fines pursuant to our Fines Policy. Suspensions may be temporary or permanent. These may come into effect if it ...
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Lime created an article,
What is the moped Service Zone?
The Service Zone for mopeds is marked in the Lime app. Lime mopeds can be ridden outside of the Service Zone, but trips must be ended within the zone. If you park or leave your moped outside of the...
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Lime created an article,
Can I reserve a moped?
You can now Reserve a vehicle in select markets. Open the app, tap on a vehicle pin, and tap “Reserve”. If you don’t see this button, close and update your app. If you still do not see the “Reserve...
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Lime created an article,
Can I pause my moped ride?
You are able to pause your moped ride using the in-app pause function. Please keep in mind that you will get charged during the time your trip is paused. The vehicle cannot get moved or used by ano...
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Lime created an article,
Can I ride a Lime moped with a passenger?
Yes, you can ride a Lime moped with a passenger. Your passenger must: Be at least 18 years old. Wear a legally compliant helmet. Each Lime moped comes with two helmets. Wear other legally required...
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Lime created an article,
Am I insured when riding a Lime moped?
Lime's number one priority is the safety and well-being of our users. If you are involved in an accident, first make sure that you are safe and consult a doctor if necessary. In order to guarantee ...