Some Lime vehicles are equipped with a cable lock. Use this lock to secure the vehicle to a bike rack in a designated parking area when you end your ride.
Unlocking a vehicle before your ride
- Scan the QR code on the handlebar.
- Keep your phone open so it can pair with the lock. Once it's connected, an instruction screen will appear.
- Tap once on the physical lock’s button and wait for the light to turn blue.
- The cable pin next to the button will pop out. Pull the cable free, remove the vehicle from the bike rack, and start your ride.
If the cable pin doesn’t pop out, the cable may be stretched. Move the vehicle closer to the bike rack to ease tension in the cable. Don’t pull on the cable until the lock button light is blue and the pin pops out.
Locking a vehicle to end your ride
Vehicles must be parked properly in a designated parking area to end a ride.
- Tap the “Lock” button followed by the “End ride” button.
- Wrap the cable around a bike rack and insert the cable pin into the lock.
- City regulations require you to:
- Lock the vehicle upright and parallel to a bike rack. Do not lock your vehicle to other vehicles.
- Leave space for other riders on the rack.
- Take a photo showing you have secured the vehicle to a bike rack.
You’ll get a confirmation, and your ride will end when you have completed all these steps.