Submit a request – Help Center

Your email address

Phone number

Please confirm that the phone number entered matches your Lime account.

The issue you are experiencing is most likely connected to:

Where are you located?

What type of Lime vehicle is your inquiry about?

Subject

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible.

When did the accident happen?

Was someone injured?

Which of the following body parts did you injure (choose all that apply)?

Trip ID

Vehicle ID or plate.

To find this info, look directly under the QR code on the Lime vehicle you used. If you are no longer with the vehicle, please type "Unavailable".

Which one of the options below best describes the circumstances of the accident?

Was there any property damage?

Was a third party involved in the accident, if so please provide details on who, contact info and how they got involved

Attachments

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