LimeBike

If you cannot locate a vehicle that appears on the map, you can prompt the vehicle to emit a sound.  Ensure you have a stable phone or internet connection. Tap the vehicle on the map. Tap Ring (th...

To comply with local rules and regulations, riding and parking zones may restrict where you can ride, your vehicle’s speed, or where you can park your vehicle. In the Lime app, these zones appear a...

Users may find the updated User Agreement and Terms of Services by using this link.   If Lime Cash is available in your market, you can prepay for certain Lime goods and services by adding Lime Cas...

If you're ever involved in an accident while riding with Lime: Check to make sure that you and anyone else involved are safe If there are any injured persons, immediately contact local emergency me...

If you are having trouble scanning the QR code or get an error message when you try to start a ride, try the following: The QR code is damaged or unreadable: If the code isn’t damaged, tap the fl...

Partnership Overview Citymapper is a transportation app that helps commuters on their daily needs by identifying the best commute path for their destination. It is live in 50+ cities worldwide and ...

For your additional guest riders to be authorized, you must ensure that each guest rider personally reads and agrees to our User Agreement, and Privacy Notice. By tapping “Start group ride,” you ce...

In some cities, city regulations may require riders to verify their age in order to ride.  Upon scanning a scooter or bike, you may get prompted to scan or take a photo of your ID. Please ensure th...

If you see a Lime vehicle parked illegally or improperly, such as blocking a pathway or tipped over, please let us know. You can report it using the Lime app. In the app menu, select Help. Select ...

You can reserve a vehicle for up to 10 minutes at no additional cost. Open the Lime app Tap the vehicle you’d like to reserve Tap Reserve If you have reserved a vehicle, you can still unlock ano...