LimeBike

To create an account, you’ll need to download the Lime app (iOS or Android) and agree to Lime’s User Agreement and Privacy Notice. Ways to create an account To create an account, you may enter your...

To find the email or phone number associated with your Lime account, open the Lime app and navigate to the main menu.  Tap Settings to see the email or phone number associated with your account.  ...

In most cases, you can find tax information on your receipts within the History section of the app. In the main menu, select History Select the ride you’d like to find information for Select De...

When your ride ends, we send a receipt to the email address associated with your Lime account. If you have an email associated with your account and are not receiving receipts, check your spam or j...

When you are riding, you ride at your own risk. Please note that there may be specific local regulations that you have to comply with. Refer to the Lime app for more details In addition to local re...

If you experience an issue while riding, safely come to a stop, park your vehicle, and end your ride. Use the Lime app to locate a nearby vehicle for the remainder of your ride. If you’re able to, ...

Check the following if you’re still getting charged after ending your ride. Verify you ended your ride correctly Check that you ended your ride correctly. To end a ride, you’ll need to park the veh...

To use promo codes, you must be eligible to use Lime products and services, have a Lime account and agree to Lime’s User Agreement. To add a promo code: Open the Lime app Tap Promos on the menu...

Lime charges a fixed cost to unlock each vehicle and a per-minute rate while the vehicle is unlocked. Rates may vary across different locations and times of day. Ride time is rounded up to the near...

Before you start your ride, download the Lime app and create an account. You’ll need to provide a valid phone number or email address and a form of payment.  Starting an e-scooter or e-bike ride L...