Account and Payment

Payments

• Ride costs and rates
• Adding or updating a payment method
• Was I charged incorrectly?
• Lime's refund policy
• Do I have to pay if the vehicle is stolen?
• Why was I charged a fine for my ride?

Account Options

• Creating a Lime account
• My Facebook sign-in isn't working
• Find the email or phone number associated with your Lime account
• How to request a tax invoice
• Getting a ride receipt
• Deleting your Lime account

LimePass

• New LimePrime for existing subscribers

Partnerships

• Applying promos to your account
• My promo code didn’t work
• Does Lime have a referral program?
• Renting Lime vehicles with Uber
• Citymapper