Submit a request – Help Centre

Your email address

Phone number

Please confirm that the phone number entered matches your Lime account.

The issue you are experiencing is most likely connected to:

Where are you located?

What type of Lime vehicle is your inquiry about?

Subject

When did the accident happen?(optional)

Was someone injured?(optional)

Which of the following body parts did you injure (choose all that apply)?(optional)

Trip ID(optional)

Vehicle ID or plate.(optional)

To find this info, look directly under the QR code on the Lime vehicle you used. If you are no longer with the vehicle, please type "Unavailable".

Which one of the options below best describes the circumstances of the accident?(optional)

Was there any property damage?(optional)

Was a third party involved in the accident, if so please provide details on who, contact info and how they got involved(optional)

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Privacy Policy Agreement

By clicking 'Submit', you acknowledge that you have read and accepted Lime's Privacy Notice: https://www.li.me/legal/privacy-policy

Attachments(optional)

Add file or drop files here