LimeBike

If you're ever involved in an accident while riding with Lime: Check to make sure that you and anyone else involved are safe If there are any injured persons, immediately contact local emergency me...

If you are having trouble scanning the QR code or get an error message when you try to start a ride, try the following: The QR code is damaged or unreadable: If the code isn’t damaged, tap the fl...

In some cities, city regulations may require riders to verify their age in order to ride.  Upon scanning a scooter or bike, you may get prompted to scan or take a photo of your ID. Please ensure th...

If you see a Lime vehicle parked illegally or improperly, such as blocking a pathway or tipped over, please let us know. You can report it using the Lime app. In the app menu, select Help. Select ...

You can reserve a vehicle for up to 10 minutes at no additional cost. Open the Lime app Tap the vehicle you’d like to reserve Tap Reserve If you have reserved a vehicle, you can still unlock ano...

You would only be accountable for the vehicle if you did not lock it after you completed your ride and the vehicle was stolen as a result. You are responsible from the time the vehicle is unlocked ...

It’s important to always end your right correctly. This includes leaving the vehicle upright and in a valid parking area.  To comply with city requirements, there are limits on where a ride can end...

We expect all people who ride Lime to respect the rules of the road and the terms of Lime’s User Agreement. If you see a rider violating traffic rules or engaging in dangerous or illegal activity, ...

Some Lime vehicles are equipped with a cable lock. Use this lock to secure the vehicle to a bike rack in a designated parking area when you end your ride. Unlocking a vehicle before your ride Scan...

Group Ride is a feature that allows you to unlock up to 5 Lime vehicles from a single account. When you start a group ride, you automatically agree to our Group Ride Host Agreement.  Starting a gro...