LimeBike

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Recent activity by LimeBike Recent activity Votes
  • My promo code didn’t work

    If you’re having trouble adding a promotion code, check that it is valid in your location and has not expired. There may be some other reasons you cannot apply the promotion code, including: It ma...

  • Adding or updating a payment method

      Once you add a payment method to your account, you’ll be able to start riding. We accept the following forms of payment:  Credit or debit card Prepaid card Apple Pay - selected locations Google ...

  • How to ride a Lime e-scooter or e-bike

    Once you’ve scanned the vehicle’s QR code in the Lime app, follow these steps to ride a Lime e-scooter or e-bike: Before you ride For safety, wear a helmet when you ride. You must release the kick...

  • Is it possible to purchase vehicles?

    We no longer offer any of our vehicles for sale. Find resources below if you purchased an e-scooter from us in the past.    Gen 2.5 Owner's Manual Click to download the Gen 2.5 Owner's Manual    

  • Lime Cash Terms

    Lime Cash Terms Thanks for being a loyal Lime user. In connection with the Services, you may load, activate, orotherwise use Lime Cash, which is subject to these terms and conditions and Lime’s Use...

  • Helmet requirements and recommendations

    While helmet laws vary by region, country and city, we strongly recommend wearing one whenever you ride our e-bikes and e-scooters. View local rules for your location in the Lime App Safety Center....

  • Does Lime have a referral program?

    Yes, we have a referral program where you can earn ride credits or discounts for referring friends and family to Lime.  How to share your referral link Open the Lime app. Tap the gift icon on the ...

  • Was I charged incorrectly?

    We do our best to offer our riders a simple and affordable service. Review the following if you think you were charged incorrectly for your ride. Payment pre-authorization hold You may see a pre-au...

  • Ending your ride

    Our top priority is ensuring that Lime works for everyone who shares our city's streets and walkways. Only park in designated areas without blocking access to walkways and roads.  How to end your r...

  • Why am I am not receiving text verification messages?

    If you signed up to ride with Lime using your phone number, you must be able to receive text messages on that number. Make sure that you don’t have an SMS blocker on your device and that you are in...