Lime Cash Terms
Thanks for being a loyal Lime user. In connection with the Services, you may purchase,
activate, or otherwise use Lime Cash, which is subject to these terms and conditions and
Lime’s User Agreement, the terms and conditions of which are expressly incorporated by this
reference (together, the “Lime Cash Terms”). Any undefined, capitalized terms will have the
meaning set forth in the User Agreement. Lime Cash is offered to you by the Lime entity who
provides you with Services under your User Agreement (“Lime”). By purchasing, activating, or
otherwise using Lime Cash, you expressly acknowledge that you understand and agree to
these Lime Cash Terms.
Lime Cash is a gift card issued by Lime. You can purchase Lime Cash through the Services,
including without limitation the Lime Application (“Lime App”). Lime Cash may only be used
and accessed through the Services, and may be used to pay for unlock fees, reservation fees,
and per-minute charges for rides on Lime vehicles that you request through the Services, to
reimburse Lime for any ticket or fine issued due to your use of the Services, for which Lime
pays on your behalf, and as otherwise set forth in the Lime Cash Terms (collectively,
Lime Cash may only be purchased using your local currency and can only be purchased and
used in your country. Lime Cash has no value until used to pay Charges. Lime Cash is
personal to you and cannot be gifted or otherwise transferred to another party. Lime Cash is
not reloadable, does not expire before legal periods of limitation, and its purchase and use
are not subject to any fees. Except to the extent required by applicable law, Lime Cash is not
refundable, and is not redeemable for cash.
From time to time and at Lime’s discretion, Lime may add Lime Cash to your Wallet in
connection with a promotion, contest, or other program, without any purchase from you.
Such promotional amounts are non-refundable.
Once you purchase Lime Cash, Lime Cash will automatically become your primary source of
funds for the Charges. By purchasing Lime Cash, you authorize Lime to use your Lime Cash
balance for any Charges or other amounts you owe to Lime. To use Lime Cash, you must
always maintain a valid alternative payment method in your Lime App. For clarity, Lime Cash
cannot be used to pay for all goods and services requested through the Services. Excluded
categories include without limitation any Charges incurred outside your country, fees for
Lime Access or LimePass, and for products or services accessed outside of the Services. You
authorize Lime to use your alternative payment method to pay for the amount of any
Charges exceeding your Lime Cash available balance and for any Charges that are ineligible
for use with Lime Cash. Lime reserves the right to expand, limit, or otherwise change the
scope of goods and services that may be redeemed using Lime Cash without notice.
Lime may delay your access to Lime Cash and/or the Services and request information from
you to confirm your identity before Lime allows use of your Lime Cash in order to comply
with applicable laws. If your Lime Cash balance is suspended, your alternative payment
method will be used for any Charges incurred. Lime may impose limits on the amount of
Lime Cash you can purchase or use in a single day.
You may choose to purchase Lime Cash as a one-time purchase, or you may enable the Lime
Cash Auto-Reload feature in your Wallet. If at the time of your purchase of Lime Cash, Lime
issues you supplemental or bonus value as a promotion, you will continue to get such
supplemental or bonus value with each Auto-Reload, provided that Lime reserves the right to
modify at its sole discretion the amount of such supplemental or "bonus" value portion of
Lime Cash at each Auto-Reload, subject to applicable law and provided further that a lowering of the amount of promotional value you receive upon Auto-Reload will be accompanied by notice to you and an opportunity to turn off the Auto-Reload feature. An Auto-Reload is not a reload of the same gift card, but instead, is a separate purchase of a new Lime Cash gift card. For your ease of use, the total amount of your current Lime Cash gift card balances will appear as an aggregate balance in the Lime App. Once Auto-Reload is enabled, Auto-Reload will remain active and you authorize Lime to automatically charge your payment method for a new purchase each time your Lime Cash reaches $0, for the amount you selected. You can disable the Auto-Reload feature in the Wallet tab in the Lime App.
Lime is not responsible for, and will not replace, lost, stolen or inaccessible Lime Cash funds. Lime may refuse, cancel, deduct, or hold funds and orders to investigate suspected fraud, violation of the User Agreement, and/or to correct Lime Cash balance and other system errors. Lime reserves the right to refuse or cancel transactions or terminate accounts at any time in Lime’s sole discretion. If Lime cancels or terminates access to your Lime Cash funds for violating the User Agreement, your right to use the funds in your Wallet immediately ceases. Further, Lime may suspend or otherwise limit your access to your Lime Cash funds if Lime suspects, in our sole discretion, fraudulent, abusive or unlawful activity associated with your Lime account. If you delete your Lime account, your ability to redeem Lime Cash funds in your Wallet may be terminated, without any right to refund or any other compensation for you (except to the extent required by applicable law). Please check your account for any balance prior to deleting your Lime account. Lime reserves the right to modify these Lime
Cash Terms at any time, with or without notice.