LimeBike

If you need to leave your vehicle, you can pause your ride for up to 15 minutes. This will lock your vehicle so that others cannot use it. At this time, we do not offer pausing for Group Ride. When...

To comply with local rules and regulations, riding and parking zones may restrict where you can ride, your vehicle’s speed, or where you can park your vehicle. In the Lime app, these zones appear a...

If you require immediate medical attention, please call 111. Please remain at the scene of the accident if injured. But if uninjured, move to a safe space nearby if the accident occurred in a righ...

In some cities, city regulations may require riders to verify their age in order to ride.  Upon scanning a scooter or bike, you may get prompted to scan or take a photo of your ID. Please ensure th...

If you see a Lime vehicle parked illegally or improperly, such as blocking a pathway or tipped over, please let us know. You can report it using the Lime app. In the app menu, select Help. Select ...

You can reserve a vehicle for up to 10 minutes at no additional cost. Open the Lime app Tap the vehicle you’d like to reserve Tap Reserve If you have reserved a vehicle, you can still unlock ano...

It’s important to always end your right correctly. This includes leaving the vehicle upright and in a valid parking area.  To comply with city requirements, there are limits on where a ride can end...

We expect all people who ride Lime to respect the rules of the road and the terms of Lime’s User Agreement. If you see a rider violating traffic rules or engaging in dangerous or illegal activity, ...

Some Lime vehicles are equipped with a cable lock. Use this lock to secure the vehicle to a bike rack in a designated parking area when you end your ride. Unlocking a vehicle before your ride Scan...

Group Ride is a feature that allows you to unlock up to 5 Lime vehicles from a single account. When you start a group ride, you automatically agree to our Group Ride Host Agreement.  Starting a gro...