LimeBike

To create an account, you’ll need to download the Lime app (iOS or Android) and agree to Lime’s User Agreement and Privacy Notice. Ways to create an account To create an account, you may enter your...

Except where permitted by local rules, you must be 18 or older to ride Lime, and have a valid driver’s license or ID where required. When you are riding, you ride at your own risk. Follow these rul...

To find the email or phone number associated with your Lime account, open the Lime app and navigate to the main menu.  Tap Settings to see the email or phone number associated with your account.  ...

LimePass helps you save money when you ride. Choose between prepaid minute bundles or a LimePrime membership.Minute Bundles – How it worksPrepay for minutes to get free unlocks and a discount on th...

It’s important to always end your right correctly. This includes leaving the vehicle upright and in a valid parking area.  To comply with city requirements, there are limits on where a ride can end...

We expect all people who ride Lime to respect the rules of the road and the terms of Lime’s User Agreement. If you see a rider violating traffic rules or engaging in dangerous or illegal activity, ...

As a policy, rides are non-refundable, except where required by applicable laws.If something goes wrong with your ride, our team will review your case and may, at our discretion, issue a refund or ...

For your additional guest riders to be authorized, you must ensure that each guest rider personally reads and agrees to our User Agreement, and Privacy Notice. By tapping “Start group ride,” you ce...

In most cases, you can find tax information on your receipts within the History section of the app. In the main menu, select History Select the ride you’d like to find information for Select Deta...

In some cities, city regulations may require riders to verify their age in order to ride.  Upon scanning a scooter or bike, you may get prompted to scan or take a photo of your ID. Please ensure th...