LimeBike

Lime charges a fixed cost to unlock each vehicle and a per-minute rate when you ride. Rates may vary across different locations and times of day. Ride time is rounded up to the nearest full minute....

Before you start your ride, download the Lime app and create an account. You’ll need to provide a valid phone number or email address and a form of payment. Starting an e-scooter or e-bike ride Lo...

To create a Lime account, you must be the legal age to enter into binding contracts. In most countries, you must be 18 or older to ride Lime scooters or e-bikes. Make sure to review the Lime User A...

Once you add a payment method to your account, you’ll be able to start riding. We accept the following forms of payment: Credit or debit card Prepaid card Apple Pay - selected locations Google Pay...

Once you’ve scanned the vehicle’s QR code in the Lime app, follow these steps to ride a Lime e-scooter or e-bike: Before you ride For safety, wear a helmet when you ride. You must release the kick...

While helmet laws vary by region, country and city, we strongly recommend wearing one whenever you ride our e-bikes and e-scooters. View local rules for your location in the Lime App Safety Center....

We do our best to offer our riders a simple and affordable service. Review the following if you think you were charged incorrectly for your ride. Payment pre-authorization hold You may see a pre-au...

Our top priority is ensuring that Lime works for everyone who shares our city's streets and walkways. Only park in designated areas without blocking access to walkways and roads.  How to end your r...

As a policy, rides are non-refundable, except where required by applicable laws.If something goes wrong with your ride, our team will review your case and may, at our discretion, issue a refund or ...

To delete your Lime account, go to Settings in the Lime app menu and select Delete your account. If you don’t see this option, check that you’ve downloaded the latest version of the Lime app (iOS o...