How do I get a copy of my ride receipt?

When a ride ends, a receipt is automatically sent to the email address associated with your Lime account. If you are not receiving receipts, ensure that your Lime account has an email on file and check your spam or junk folder.

If you do not have an email address associated with your Lime account or want to update your current email address, simply go to ‘Settings’ in the Lime app menu.

To review your previous rides, tap ‘Ride history’ in the Lime app menu and tap the ‘Receipt’ icon in the top right-hand corner to get a full breakdown of your fare. 

If you need an invoice, please contact our customer support team by completing this form.