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Help Center
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Submit a request
Help Center
Account and Payment
Payments
Payments
Ride costs and rates
How do I pay for a ride?
Was I charged incorrectly for my ride?
What is LimePass?
Lime's refund policy
Does Lime have a referral program?
Applying promos to your account
My promo code didn’t work
Do I pay if the vehicle is stolen？
Why was I charged a fine for my ride?