Account and Payment

Payments

• Ride costs and rates
• How do I pay for a ride?
• Was I charged incorrectly for my ride?
• Lime's refund policy
• Do I pay if the vehicle is stolen？
• Why was I charged a fine for my ride?

Account Options

• Creating a Lime account
• My Facebook sign-in isn't working
• Find the email or phone number associated with your Lime account
• How to get a tax invoice
• Getting a ride receipt
• Deleting your Lime account

LimePass

• What is LimePass?
• New LimePrime for existing subscribers