LimeBike

In some cities, you must verify your age before you can ride Lime vehicles.  If you need to verify your age, you’ll get prompted to scan your government-issued identification document before your r...

As a policy, except to the extent required by applicable laws, we do not offer refunds for your use of our Services, and any exceptions to this policy are in our sole discretion. If you believe you...

To delete your Lime account, go to Settings in the Lime app menu and select Delete your account.  If you don’t see this option, check that you’ve downloaded the latest version of the Lime app (iOS ...

We no longer offer any of our vehicles for sale. Find resources below if you purchased an e-scooter from us in the past.    Gen 2.5 Owner's Manual Click to download the Gen 2.5 Owner's Manual    

In some locations, we may require you to park in specific locations to comply with city requirements. Before you end your ride, you’ll be notified of local parking requirements. You may receive a w...

To find the email or phone number associated with your Lime account, open the Lime app and navigate to the main menu.  Tap Settings to see the email or phone number associated with your account.  ...

Ride Pass Terms and Conditions - Revision May 2023 In connection with the Services, you may purchase, activate, access, or otherwise use a Ride Pass, which is subject to these terms and conditions,...

  At Lime, our responsibility is to keep our communities healthy & safe. During the uncertainty caused by coronavirus (COVID-19), please read the steps we are taking to keep our communities safe, ...

Partnership Overview Citymapper is a transportation app that helps commuters on their daily needs by identifying the best commute path for their destination. It is live in 50+ cities worldwide and ...

You would only be accountable for the vehicle if you did not lock it after your ride is completed, and the vehicle gets stolen as a result. You are responsible from the time the vehicle is unlocked...