Avatar

Lime

  • Total activity 61
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 180 users
  • Votes 6
  • Subscriptions 2

Articles

Recent activity by Lime Sort by recent activity Recent activity Votes
  • Getting a ride receipt

    When your ride ends, we send a receipt to the email address associated with your Lime account. If you have an email associated with your account and are not receiving receipts, check your spam or j...

  • Was I charged incorrectly for my ride?

    We do our best to offer our riders a simple and affordable service. Review the following if you think you were charged incorrectly for your ride.    Payment pre-authorization hold You may see a pre...

  • I was charged for a parking penalty

    In some locations, we may require you to park in specific locations to comply with city requirements. Before you end your ride, you’ll be notified of local parking requirements. You may receive a w...

  • Starting a Group Ride

    Group Ride is a feature that allows you to unlock up to 5 Lime vehicles from a single account. When you start a group ride, you automatically agree to our Group Ride Host Agreement.  Starting a gro...

  • Is it possible to purchase vehicles?

    We no longer offer any of our vehicles for sale. Find resources below if you purchased an e-scooter from us in the past.  Gen 2.5 Owner's Manual Click to download the Gen 2.5 Owner's Manual Scoote...

  • I’m still getting charged after ending my ride

    Check the following if you’re still getting charged after ending your ride.    Verify you ended your ride correctly Check that you ended your ride correctly. To end a ride, you’ll need to park the ...

  • How to ride a Lime e-scooter or e-bike

    Once you’ve scanned the vehicle’s QR code in the Lime app, follow these steps to ride a Lime e-scooter or e-bike.   Before you ride For safety, wear a helmet when you ride a Lime e-scooter or e-bi...

  • Navigating riding and parking zones

    To comply with local rules and regulations, riding and parking zones may restrict where you can ride, your vehicle’s speed, or where you can park your vehicle. In the Lime app, these zones appear a...

  • Rules and regulations for riding Lime

    Except where permitted by local rules, you must be 18 or older to ride Lime, and have a valid driver’s license or ID where required. When you are riding, you ride at your own risk. Follow these rul...

  • Using the cable lock

    Some Lime vehicles are equipped with a cable lock. Use this lock to secure the vehicle to a bike rack in a designated parking area when you end your ride.  Unlocking a vehicle before your ride Sca...