Lime
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How old do I have to be to ride Lime?
You must be 18 years or older for Lime-E and Lime-S, and 16 years or older for Bikes. Please refer to the User Agreement for further details.
LimePod Pilot Program
The Limepod Pilot Program was launched in Seattle in November 2018 to gain insight into carsharing operations and the desire for and usage of a vehicle offering that seemingly had a more traditiona...
Do I need a helmet？
We recommend that you wear a helmet any time you use any of our bikes and scooters. Lime requires helmets for all minors. Helmets and other protective gear are no guarantee against personal inju...
Reserve a Vehicle
You can now Reserve a vehicle in select markets. Open the app, tap on a vehicle pin, and tap “Reserve”. If you don’t see this button, close and update your app. If you still do not see the “Reserve...
How much does Lime cost?
Lime charges a fixed rate to unlock a vehicle and then per minute as you ride. Rates and promotions may vary by city, day of the week and time of day. Please refer to your Lime app for exact costs ...
Involved in an accident
If you're ever involved in an accident while riding with Lime: Check to make sure that you and anyone else involved are safe Call local emergency authorities if necessary Once all involved partie...
Emergency
If you require immediate police or medical attention, please call your local emergency number Once you and all involved parties are out of harm’s way, and the necessary authorities have been contac...
Lime Juicer Pay Portal
Lime offers a Lime Juicer Pay portal for you to see and manage your earnings. How do I sign up? You will receive an email to your inbox once you receive a payment. Click on the link in the email t...
Group Ride
What is Group Ride? Group Ride is a feature that allows one Lime user to unlock multiple scooters with their account. This allows riders to easily make scooter riding a group activity without tande...
Parking
For your safety and the safety of others, please make sure you are parked in designated areas. Please refer to the Lime map for parking locations. When using Lime, please park in areas outside the ...