Avatar

Lime

  • Total activity 57
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 98 users
  • Votes 6
  • Subscriptions 2

Articles

Recent activity by Lime Sort by recent activity Recent activity Votes
  • How do I pay for a ride?

    Lime accepts many different payment methods, depending on the country you are in. The main payment methods available on Lime may include: Credit card Debit card Prepaid card Apple Pay: selected lo...

  • What is a Ride Pass?

    A Ride Pass offers a combination of benefits at a flat rate. The benefits may include:  Vehicle unlocks,  Riding time, and/or Vehicle reservations Ride Pass options may vary based on the city you...

  • Ride Pass Terms and Conditions

    Ride Pass Terms and Conditions In connection with the Services, you may purchase, activate, access, or otherwise use a Ride Pass, which is subject to these terms and conditions, as may be amended, ...

  • Was I charged incorrectly?

    Pre-Authorization  You may see a pre-authorization hold on your card when you start a ride. This will show up as a "pending" charge on your bank statement. This hold ensures there are enough funds ...

  • Why am I still getting charged after I end my ride?

    There may be a few reasons you are still getting charged. Check the following: Make sure you ended your ride correctly. Once locked, you will hear a tone and receive confirmation in the app. Wait ...

  • Why was I charged a fine for my ride?

    It’s important to always end your right correctly. This includes leaving the vehicle upright and in a valid parking area.  To comply with city requirements, there are limits on where a ride can end...

  • How does Group Ride work?

    Group Ride is a feature that allows one Lime user to unlock multiple scooters with their account. This allows riders to easily make scooter riding a group activity without tandem riding (one person...

  • How much does it cost to ride a Lime vehicle?

    Tap the vehicle icon or scan to ride to see the current rate of the vehicle. Lime charges a fixed rate to unlock a vehicle and then per minute to ride. You can see the price for your location and v...

  • Additional Terms for Rider Battery Swapping

    By taking part in a battery swap, you agree to the following additional terms, as may be amended (the “Additional Terms”), in addition to the terms of the User Agreement and the privacy notice, the...

  • Community Reporting

    We expect all Lime riders to respect the rules of the road and the terms of Lime’s User Agreement. If you see a rider violating traffic rules or engaging in dangerous or illegal activity, please le...