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Lime

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  • How much does it cost to ride a Lime vehicle?

    Tap the vehicle icon or scan to ride to see the current rate of the vehicle. Lime charges a fixed rate to unlock a vehicle and then a per minute rate to ride. You can see the price for your locatio...

  • How do I end my ride?

    At Lime, we've made parking your vehicle a breeze. Follow these simple steps to end your trip smoothly: 1. Locate a pin on the map Once you've reached your destination, check the map in the Lime ap...

  • Does Lime have a referral program?

    Yes, we have a referral program where you can earn ride credits or discounts for referring friends and family to Lime. The riders who use your unique referral link to sign up will also receive a bo...

  • How do I ride a Lime?

    How to Ride Lime e-Scooters Place one foot firmly on the baseboard. Use your other foot to push off against the ground a few times. Once you’ve gained some speed, press down on the throttle near ...

  • LimePrime Terms and Conditions

    LimePrime Terms and Conditions In connection with the Services, you may purchase, activate, access, or otherwise use LimePrime, which is subject to these terms and conditions, as may be amended, an...

  • How do I delete my Lime account?

    To delete your Lime account, navigate to the in-app Settings menu and select the Delete your account option. If you cannot find the Delete your account option, just download latest Lime ...

  • Was I charged incorrectly?

    Pre-Authorization  You may see a pre-authorization hold on your card when you start a ride. This will show up as a "pending" charge on your bank statement. This hold ensures there are enough funds ...

  • Ride Pass Terms and Conditions

    Ride Pass Terms and Conditions - Revision May 2023 In connection with the Services, you may purchase, activate, access, or otherwise use a Ride Pass, which is subject to these terms and conditions,...

  • Group Ride Host Agreement

    For your additional guest riders to be authorized, you must ensure that each guest rider personally reads and agrees to our User Agreement, and Privacy Notice.  By tapping “Start group ride,” you c...

  • What is LimePrime?

    LimePrime is a monthly subscription that offers you unlimited free unlocks at a set monthly cost per month. In some cities where we already offer free unlocks, LimePrime also includes 25% off of ea...