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Lime

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  • Starting your ride

    To start your scooter ride, place one foot firmly on the baseboard and use your other foot to push off against the ground a few times. Once you’ve gained some speed, press on the throttle near your...

  • Unlocking

    Once you have located a Lime vehicle, unlock it by scanning the QR code or entering the plate number. If you encounter difficulties scanning the QR code, turn on your flashlight while scanning. If ...

  • Using the Cable Lock

    Our scooters may come with a cable lock. Riders must use this lock to secure the scooter to a bike rack in order to end their ride. Before you start To unlock a scooter, please follow the steps bel...

  • LimePod Pilot Program

    The Limepod Pilot Program was launched in Seattle in November 2018 to gain insight into carsharing operations and the desire for and usage of a vehicle offering that seemingly had a more traditiona...

  • Reserve a Vehicle

    You can now Reserve a vehicle in select markets. Open the app, tap on a vehicle pin, and tap “Reserve”. If you don’t see this button, close and update your app. If you still do not see the “Reserve...

  • Involved in an accident

    If you're ever involved in an accident while riding with Lime: Check to make sure that you and anyone else involved are safe Call local emergency authorities if necessary Once all involved partie...

  • Emergency

    If you require immediate police or medical attention, please call your local emergency number Once you and all involved parties are out of harm’s way, and the necessary authorities have been contac...

  • Lime Juicer Pay Portal

    Lime offers a Lime Juicer Pay portal for you to see and manage your earnings. How do I sign up? You will receive an email to your inbox once you receive a payment. Click on the link in the email t...

  • Group Ride

    What is Group Ride? Group Ride is a feature that allows one Lime user to unlock multiple scooters with their account. This allows riders to easily make scooter riding a group activity without tande...

  • Closing your Lime account

    To close your Lime account, please submit a request and our customer support team will assist you.