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Lime

  • Total activity 61
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Articles

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  • How to Transport Scooters Properly

    How to properly pack/ stack scooters in a pickup truck: Make rows of scooters, all facing the same direction.Place one row in the pickup bed, then put the front half of the second row of scooters o...

  • All About Picking Up Tasks

    PICKING UP Set your Juicer App to the “Pick Up” view to find tasks to pick up, to reserve tasks, navigate to those tasks, and collect them. You will see green, red and orange pins all over the map,...

  • Why am I still incurring charges after I lock the vehicle?

    When your vehicle is still incurring charges: Check if you have locked the vehicle correctly. Once locked, you will hear a tone. Wait at least one minute for the ride to finish processing after l...

  • How do I get a copy of my ride receipt?

    When a ride ends, a receipt is automatically sent to the email address associated with your Lime account. If you are not receiving receipts, ensure that your Lime account has an email on file and c...

  • How to request a tax invoice?

    You can submit a request here to get a tax invoice. Please include the following in your request: Is this invoice request for a Business or Consumer Name of the Business or Consumer Address of the...

  • How to earn ride coupons?

    You can earn Lime credits by successfully inviting friends to ride who are new to Lime. You can do this by sharing your referral code via "Get Free Credits" in the Lime app menu. The Lime credit am...

  • My promo code didn’t work

    Here are some important things to know about promotions.  You can see the details of your promotions in the "Wallet" section of your app menu.  If you're not sure if your promotion applied to your...

  • How to add a promo code?

    To add a (valid) promo code to your account, please go to your “Wallet” which can be found in the app sidebar. Then tap “Add Promo Code”. Once added, it will automatically be applied to your next r...

  • Do I pay if the vehicle is stolen?

    You would only be accountable for the vehicle if you did not lock it after your ride is completed, and the vehicle gets stolen as a result. You are responsible from the time the vehicle is unlocked...

  • How much does Lime cost?

    Tap the vehicle icon or scan to ride to see the current rate of the vehicle. Lime charges a fixed rate to unlock a vehicle and then per minute to ride. The current valid price for your location and...