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Lime

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  • How much does Lime cost?

    Tap the vehicle icon or scan to ride to see the current rate of the vehicle. Lime charges a fixed rate to unlock a vehicle and then per minute to ride. The current valid price for your location and...

  • Lime Cash Terms

    Lime Cash Terms Thanks for being a loyal Lime user. In connection with the Services, you may purchase,activate, or otherwise use Lime Cash, which is subject to these terms and conditions andLime’s ...

  • What is LimePass?

    LimePass is a service which offers you the ability to purchase a combination of bundled unlocks, rides, and/or reservations in select markets. LimePass may be available to you as a one-time Pass or...

  • User Agreement & Terms of Service

    Users may find the updated User Agreement and Terms of Services through this link.   If Lime Cash is available in your market, you can prepay for certain Lime goods and services by adding Lime Cash...

  • Lime Juicer Pay Portal

    Lime offers a Lime Juicer Pay portal for you to see and manage your earnings. HOW DO I SIGN UP? You will receive an email to your inbox once you receive a payment. Click on the link in the email t...

  • What are Ride Zones?

    Ride Zones appear as shaded areas outlined in red on the map in the Lime app. These zones may restrict your speed or ability to end your ride. Tap on zones in the map to see what type of zone it is...

  • How do I pay for my ride?

    Adding a Payment Method Upon signing up with Lime, add a payment method to your account by navigating to your "Wallet" in the app menu. You can pay for each ride individually or add funds to your W...

  • Keeping our cities safe during COVID-19

      At Lime, our responsibility is to keep our communities healthy & safe.   During the uncertainty caused by coronavirus (COVID-19), please read the steps we are taking to keep our communities safe,...

  • I was charged incorrectly

    Pre-Authorization  You may see a pre-authorization hold on your card when you start a ride, which will show up as a "pending" charge on your bank statement. This hold ensures there are sufficient f...

  • How to request a tax invoice?

    You can submit a request here to get a tax invoice. Please include the following in your request: Is this invoice request for a Business or Consumer Name of the Business or Consumer Address of the...