Terms & Conditions for Promotions (US, UK, Germany)

Terms & Conditions (United States)

Terms & Conditions (United Kingdom)

Terms & Conditions (Germany)

Terms & Conditions (United States) 

NO PURCHASE OR PAYMENT NECESSARY TO ENTER OR WIN. A PURCHASE WILL NOT INCREASE YOUR CHANCES OF WINNING. 

1. For the purposes of these terms and conditions, sweepstakes and contests shall together be referred to as “Promotion(s)”. These are the Official Rules for all Promotions sponsored by Neutron Holdings Inc d/b/a Lime (“Sponsor”). By entering the Promotion, you agree to be bound by the Official Rules and the decisions of Sponsor, which are final and binding.
2. The Promotion is open to residents of the United States (excluding those resident in Rhode Island) only, except for employees of Lime, their families, agencies or anyone else associated with this Promotion. Unless otherwise set out in the Promotion Rules, entrants must be 18 years of age or older. 
3. Please see the Promotion Rules for details on how to enter, the opening date and the closing date. All entries must be received by the closing date or they will not be counted. If the method of entry requires any action on any social media channel, you must be registered on the social media channel in order to enter the Promotion. If the Promotion is running in-store, the Promotion will only be open during store opening hours.
4. The number of winners and the basis upon which they shall be chosen is set out in the Promotion Rules. The winner(s) will be notified by phone, email or private message on social media (as applicable depending upon the entry method) within a maximum of 7 days of being chosen. The Sponsor’s decision will be final and no correspondence will be entered into.
5. The number of prizes, the average retail value of the prize(s) and the details of the prize(s) is set out in the Promotion Rules. Odds of winning the prize depend on the total number of eligible entries received. The winner will be responsible for all expenses not specified in the prize description in the Promotion Rules. 
6. If the prize includes a Lime Pass then Lime Pass terms and conditions apply. If the prize includes LimePrime then LimePrime terms and conditions apply.
7. If your entry to the Promotion is a creative work (including but not limited to a photograph, quote, poem, drawing, slogan or design) (“Entry”), any Entry must be your own work and must not have been published elsewhere or have won a prize in any other similar promotion. It is your responsibility to ensure that any Entry submitted does not infringe the intellectual property rights or other rights of any third party or any laws. You warrant that the entry you submit is your own work and that you own the intellectual property rights in it. You will retain the rights of ownership in your Entry. However, in consideration of Sponsor providing the Promotion, you will grant Sponsor a worldwide, irrevocable, perpetual, royalty free, fully transferable license to publish, reproduce, distribute, display, perform, adapt and feature your Entry in any of Sponsor’s publications, websites, promotional activities and any other materials. Sponsor shall have the right to retain a copy of your Entry and is not obligated to return any such Entry to you. 
8. The prize is non-transferable, non-refundable and non-negotiable. There is no cash alternative. Income and other taxes, if any, on the value of the prize are the sole responsibility of the winner. Sponsor may issue a Form 1099 to the winner for the approximate retail value of the prize for any prizes of $600 or more. The winner will be required to claim the prize by completing, signing and notarizing an affidavit of eligibility, a liability release and, except where prohibited by law, publicity release, which must be returned via mail or hand delivery within ten (10) business days of date of sender’s postmark.
9. Failure of the winner to timely sign, notarize and return any required affidavit and release, or failure of the winner to claim his or her prize within 7 days by return phone call, email or private social media message (depending on the method of notification) or failure to comply with any term or condition of these Official Rules, will result in disqualification, the forfeiture of his or her interest in the prize, and the award of the prize to a substitute drawing winner to be selected using the same method as the original winner was chosen from all remaining eligible entries received at the closing date. 
10. You must not post violent, nude, partially nude, discriminatory, unlawful, infringing, hateful, pornographic, sexually suggestive or other inappropriate (at Sponsor’s sole discretion) pictures on any social media channel or website. Sponsor may, but has no obligation to, remove pictures that Sponsor determines in its sole discretion violates these Official Rules. 
11. Entries are limited to one per person. Late, illegible, incomplete, deface or corrupt entries will not be accepted. No responsibility can be accepted for lost entries, entries not submitted or not received due to a technical default. Entries must not be sent through agencies or third parties. In the event of a dispute in connection with the identity of the individual who submitted an online entry, the entry will be deemed to have bene submitted by the authorized account holder of the email account identified on the entry form. The authorized account holder is deemed to be the natural person who is assigned to an email address by an Internet access provider, service provider, or other online organization that is responsible for assigning email addresses for the domain associated with the submitted email address.
12. Sponsor reserves the right to substitute any prize (or any part of it) with an equivalent one of its choosing which has the same or greater value than the original prize in the event of circumstances outside of its control. 
13. If you are the winner of a prize:
1. The receipt by you of the prize is conditional upon you complying with any and all applicable laws, rules and regulations including, without limitation, the Promotion Rules,these Official Rules, and submitting government-issued identification showing proof of eligibility of age and residence within the required time period;
2. You acknowledge and agree that neither Sponsor, nor any of its affiliated companies and promotional and advertising agencies, nor any of their respective employees, agents or subcontractors shall have any liability to you whatsoever in connection with your taking or use of the prize, or involvement in any prize-related travel or activity, to the fullest extent permitted by law; and
3. You acknowledge and agree that Sponsor makes no warranty, express or implied, regarding the prize, and that Sponsor expressly disclaims any implied warranties of merchantability or fitness for a particular purpose or use, to the fullest extent permitted by law. 
4. Except  where  prohibited  by  law,  you  agree  that  (1)  ANY  DISPUTE,  CONTROVERSY  OR  CLAIM ARISING  OUT  OF  OR  RELATING  TO  THE  SWEEPSTAKES  OR  ANY  PRIZE  AWARDED  SHALL  BE RESOLVED INDIVIDUALLY,  WITHOUT  RESORT  TO ANY  FORM  OF  CLASS  ACTION,  (2)  any  dispute, controversy or claim arising out of or relating to the Sweepstakes or any prize awarded shall be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) in accordance  with  the  Commercial  Arbitration  Rules  and  the  Supplementary  Procedures  for Consumer Related Disputes (the “AAA Rules”) then in effect, (3) any arbitration shall be heard by one  (1)  arbitrator  to  be  selected  in  accordance  with  the  AAA  Rules,  in  San  Francisco  County, California, (4) unless both you and Lime agree in writing, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of class or representative proceeding,  (5)  judgment  upon  any  award  rendered  may  be  entered  in  any  court  having jurisdiction thereof and (6)any award or judgment shall be subject to all limitations and releases set  forth  in  these  Terms  and  be  limited  to  actual  out  of  pocket  damages,  and  shall  not,  in  any event, include any punitive, exemplary, consequential or incidental damages, attorney’s fees or costs of bringing a claim, or any injunctive or other equitable relief. SOME JURISDICTIONS DO NOT ALLOW  THE  LIMITATIONS  OR  EXCLUSION  OF  LIABILITY  FOR  INCIDENTAL  OR  CONSEQUENTIAL DAMAGES, SO THE ABOVE MAY NOT APPLY TO YOU.
14. By entering the Promotion the winner (except where prohibited by law and where the winner is a resident of the state of Tennessee) agrees to participate in such promotional activity and material as Sponsor may require, and except where prohibited by law, grants permission for Sponsor to use the winner’s name, address (city and state/province) and/or likeness for advertising and trade purposes without further compensation, worldwide and in perpetuity, in any and all forms of media, now known and hereafter devised, including without limitation the Internet. 
15. By entering the Promotion you agree that the data submitted by you can be used by Sponsor to contact you via email for permission to communicate with you thereafter. Sponsor will not share your details with third parties for marketing purposes. For more information on our privacy policy, please visit https://www.li.me/en-us/legal/privacy.
16. The Sponsor’s decision is final and no correspondence will be entered into relating to the result of the Promotion. You can request a winner’s list for 6 months after the closing date (as set out in the Promotion Rules) by sending a stamped addressed envelope to 85 2nd Street, San Francisco, CA 94105, USA.
17. The Sponsor reserves the right to (i) cancel this Promotion, (ii) cancel or refuse any individual’s entry, and (iii) amend these terms and conditions (and will use reasonable endeavours to notify changes to entrants and potential entrants). These terms and conditions shall be governed by California law and the California courts shall have exclusive jurisdiction in the event of a dispute. 
18. Sponsor: Neutron Holdings Inc d/b/a Lime, 85 2nd Street, San Francisco, CA 94105, USA.    

Terms & Conditions (United Kingdom) 

1. For the purposes of these terms and conditions, prize draws and competitions shall together be referred to as “Promotion(s)”. By entering the Promotion you agree to these terms and conditions.
2. The Promotion is open to residents of the UK aged 18 or over (unless otherwise stated in the Promotion Rules) except for employees of Lime, their families, agencies or anyone else associated with the Promotion.
3. Please see the Promotion Rules for details on how to enter, the opening date and the closing date. Entries must not be sent in through agents or third parties. Late, incomplete, illegible or defaced entries will not be accepted. If the method of entry requires any action on any social media channel, you must be registered on the social media channel in order to enter the Promotion. If the Promotion is running in-store, the Promotion will only be open during store opening hours.
4. The number of winners and the basis upon which they shall be chosen is set out in the Promotion Rules. The winner(s) will be notified by phone, email or private message on social media (as applicable depending upon the entry method) within a maximum of 7 days of being chosen. The Promoter’s decision will be final and no correspondence will be entered into.
5. The number of prizes and the details of the prize(s) is set out in the Promotion Rules.
6. If the prize includes Lime Pass then Lime Pass terms and conditions apply. If the prize includes LimePrime then LimePrime terms and conditions apply.
7. If your entry to the Promotion is a creative work (including but not limited to a photograph, quote, poem, drawing, slogan or design) (“Entry”) then:
1. you will retain the rights of ownership in your Entry. However, in consideration of the Promoter providing the Promotion, you will grant the Promoter a worldwide, irrevocable, royalty-free licence to use your Entry in any of the Promoter’s publications, websites, promotional activities and any other materials, for 50 years from the closing date of the Promotion. To the maximum extent permitted by law, you hereby agree to waive all, and agree not to assert any, of your moral rights (or similar rights) wherever in the world arising which relate to your Entry. All material submitted becomes the sole property of the Promoter and will not be returned.
2. All Entries must be your own work and must not have been published elsewhere or have won a prize in any other similar promotion. It is your responsibility to ensure that any Entry does not infringe the intellectual property rights or other rights of any third party or any laws. You warrant that the Entry is your own work and that you own the intellectual property rights in it.
8. You must not post violent, nude, partially nude, discriminatory, unlawful, infringing, hateful, pornographic, sexually suggestive or other inappropriate (at Promoter’s sole discretion) pictures on any social media platform or website. Promoter may, but has no obligation to, remove pictures that Promoter determines in its sole discretion violates these Terms and Conditions.
9. Unless otherwise stated in the Promotion Rules, the prize must be claimed within 7 days of the winner being notified. If the winner fails to claim their prize within this time period then the Promoter reserves the right to award the prize to an alternative winner.
10. The prize is non-transferable, non-refundable and non-negotiable. There is no cash alternative. The Promoter reserves the right to substitute the prize (or any part thereof) for one of its choosing which has a value the same or greater than the original prize in the event of circumstances outside of its control.
11. By entering this Promotion, and consenting at the point of entry, you agree that your details, including but not limited to your email address, may be used to keep you informed about the Promoter’s promotions, products and news and will be used in accordance with the Promoter’s privacy policy. The Promoter complies with the standard procedures laid down in the GDPR (and any amendment or re-enactment thereof) to ensure that the personal information you give us is kept secure and processed fairly and lawfully. The Promoter will not share your information with third parties for their marketing purposes unless you have given permission for the Promoter to do so. For further details please see the Promoter’s privacy policy available on its website.
12. By entering the Promotion the winner(s) agrees to participate in such promotional activity as the Promoter may require.
13. In no circumstances is a Promotion in any way sponsored, endorsed, administered by or associated with Twitter, Facebook, Instagram, Pinterest or any other social media channel.
14. The first name, surname and county of the winner(s) will be available for 28 days after the closing date and can be requested by sending a stamped addressed envelope to the Promoter at the address below and using the name of the Promotion as set out in the Promotion Rules as a reference.
15. The Promoter reserves the right to (i) cancel this Promotion, (ii) cancel or refuse any individual’s entry, and (iii) amend these terms and conditions (and will use reasonable endeavours to notify changes to entrants and potential entrants). These terms and conditions shall be governed by English law and the English courts shall have exclusive jurisdiction in the event of a dispute.
16. Promoter: Lime Technology Limited. Registered office: 1 Chamberlain Square CS, Birmingham, B3 3AX.    

Terms & Conditions (Germany) 

1. For the purposes of these terms and conditions, prize draws and competitions shall together be referred to as “Promotion(s)”. By entering the Promotion you agree to these terms and conditions.
2. The Promotion is open to residents of Germany aged 18 or over (unless otherwise stated in the Promotion Rules) except for employees of Lime, their families, agencies or anyone else associated with the Promotion.
3. Please see the Promotion Rules for details on how to enter, the opening date and the closing date. Entries must not be sent in through agents or third parties. Late, incomplete, illegible or defaced entries will not be accepted. If the method of entry requires any action on any social media channel, you must be registered on the social media channel in order to enter the Promotion.
4. The number of winners and the basis upon which they shall be chosen is set out in the Promotion Rules. The winner(s) will be notified by phone, email or private message on social media (as applicable depending upon the entry method) within a maximum of 7 days of being chosen. The Promoter’s decision will be final and no correspondence will be entered into.
5. The number of prizes and the details of the prize(s) is set out in the Promotion Rules.
6. If the prize includes a Lime Pass then the Lime Pass terms and conditions apply. If the prize includes LimePrime then the LimePrime terms and conditions apply.
7. If your entry to the Promotion is a creative work (including but not limited to a photograph, quote, poem, drawing, slogan or design) (“Entry”) then:
1. you will retain the rights of ownership in your Entry. However, in consideration of the Promoter providing the Promotion, you will grant the Promoter a worldwide, irrevocable, royalty-free licence to use your Entry in any of the Promoter’s publications, websites, promotional activities and any other materials, for 50 years from the closing date of the Promotion. To the maximum extent permitted by law, you hereby agree to waive all, and agree not to assert any, of your moral rights (or similar rights) wherever in the world arising which relate to your Entry. All material submitted becomes the sole property of the Promoter and will not be returned.
2. All Entries must be your own work and must not have been published elsewhere or have won a prize in any other similar promotion. It is your responsibility to ensure that any Entry does not infringe the intellectual property rights or other rights of any third party or any laws. You warrant that the Entry is your own work and that you own the intellectual property rights in it.
8. You must not post violent, nude, partially nude, discriminatory, unlawful, infringing, hateful, pornographic, sexually suggestive or other inappropriate (at Promoter’s sole discretion) pictures on any social media platform or website. Promoter may, but has no obligation to, remove pictures that Promoter determines in its sole discretion violates these Terms and Conditions.
9. Unless otherwise stated in the Promotion Rules, the prize must be claimed within 7 days of the winner being notified. If the winner fails to claim their prize within this time period then the Promoter reserves the right to award the prize to an alternative winner.
10. The prize is non-transferable, non-refundable and non-negotiable. There is no cash alternative. The Promoter reserves the right to substitute the prize (or any part thereof) for one of its choosing which has a value the same or greater than the original prize in the event of circumstances outside of its control.
11. By entering this Promotion, and consenting at the point of entry, you agree that your details, including but not limited to your email address, may be used to keep you informed about the Promoter’s promotions, products and news and will be used in accordance with the Promoter’s privacy policy. The Promoter complies with the standard procedures laid down in the GDPR (and any amendment or re-enactment thereof) to ensure that the personal information you give us is kept secure and processed fairly and lawfully. The Promoter will not share your information with third parties for their marketing purposes unless you have given permission for the Promoter to do so. For further details please see the Promoter’s privacy policy available on its website.
12. By entering the Promotion the winner(s) agrees to participate in such promotional activity as the Promoter may require.
13. In no circumstances is a Promotion in any way sponsored, endorsed, administered by or associated with Twitter, Facebook, Instagram, Pinterest or any other social media channel.
14. The first name, surname and county of the winner(s) will be available for 28 days after the closing date and can be requested by sending a stamped addressed envelope to the Promoter at the address below and using the name of the Promotion as set out in the Promotion Rules as a reference.
15. The Promoter reserves the right to (i) cancel this Promotion, (ii) cancel or refuse any individual’s entry, and (iii) amend these terms and conditions (and will use reasonable endeavours to notify changes to entrants and potential entrants). These terms and conditions shall be governed by German law and the German courts shall have exclusive jurisdiction in the event of a dispute.
16. Promoter: LimeBike Germany GmbH. Registered office address: Herzbergstraße 22, 10365 Berlin, Germany.