Use of the Metrebus credit (the “Program”) is subject to Lime’s standard Terms and Conditions of Use and Privacy Policy, as well as these additional terms:
Eligibility and Participation
The Program provides free or reduced fare rides, subject to limitations, to eligible riders. Eligibility and discounts may vary by city.
To qualify, you must provide your first name, last name, a valid Metrebus pass number, and your Fiscal Code. You must not have used this information with another shared micromobility provider. Lime will share this information with Roma Servizi per la Mobilità to determine your eligibility. By enrolling, you consent to this data sharing and to the processing of your information in accordance with Roma Servizi per la Mobilità’s Privacy Policy.
Enrollment is limited to one Lime rider account and is non-transferable. You may not combine the Program’s reduced fares with LimePass subscriptions, minute bundles, or other promotions.
Any benefit provided under the Program has no cash value and is not eligible for credit, whether used or not, unless otherwise required by applicable law.
You cannot redeem the Metrebus credit if your Metrebus pass has expired or you have already redeemed your Metrebus credit with another provider. To purchase a Metrebus pass, visit atac.roma.it.
Permissible Use
All riders must comply with applicable laws and regulations governing the use, riding, and parking of Lime vehicles. Failure to do so may result in fines, fees, account suspension, or other penalties.
Fraudulent or illegal use of the Program, or any violation of these terms, may result in removal from the Program, termination of your Lime account, or other actions at Lime’s sole discretion.
Metrebus Credit Issuance and Membership Renewal
If enrolled, a 35€ credit will be applied to your rides. This credit is valid for 30 days from the date of issuance and may only be used for standard-rate rides (it cannot be used to purchase LimePass subscriptions, minute bundles, or other promotions).
If you have a LimePass alongside your Metrebus credit, we’ll process the option nearest to expiration as your form of payment.
At the end of the 30-day period, your enrollment in the Program will lapse.
Data sharing
By clicking on “Redeem”, Lime will provide Roma Servizi per la Mobilità with your name, surname, Metrebus pass number and Fiscal Code for validation purposes. You agree to Roma Servizi per la Mobilità’s Privacy Policy and understand that your information may be collected and processed in accordance with their terms.
For more information on how Lime handles your data, please refer to Lime’s Privacy Notice.
Changes to Terms
Lime may update these terms or change any aspect of your membership at any time, without notice to you. Your continued use of the Program after we change these terms constitutes your acceptance of the changes. If you do not wish to accept these changes, you can cancel your membership as described above.