LimePass is a service which offers you the ability to purchase a combination of bundled unlocks, rides, and/or reservations in select markets. LimePass may be available to you as a one-time Pass or as a subscription-based Pass of various durations as stated in your in-app or email offer.
To access your LimePass offers, open the app, click “LimePass” on the side view menu, and review the offer and LimePass terms and conditions. To purchase and/or subscribe to a LimePass, click “Purchase” or “Start Subscription” or “Subscribe & Pay” as applicable.
LimePass Cost & Benefits
The cost and benefits of LimePass vary on a market by market basis and can be viewed in the Lime app prior to purchase. In order to start a ride using LimePass, there must be a non-negative Lime Cash balance in the wallet.
If you purchase a subscription-based LimePass, you will be charged the purchase price for your first billing cycle on the date of purchase, and unless you cancel, your LimePass will automatically renew at the beginning of each billing cycle, and the purchase price will automatically be charged to your default payment method.
You may cancel your subscription-based LimePass within the Lime App at any time prior to your next scheduled payment to avoid further charges. To cancel, go to the LimePass section in the Lime App and cancel the subscription. If you cancel your LimePass, you will still have access to your LimePass benefits until the end of the current billing cycle.
LimePass purchases are non-refundable unless otherwise set forth in the LimePass Terms that apply to you. You can find the LimePass Terms and applicable refund policy that apply to you by going to the LimePass section in your Lime App.
LimePass will be activated at the time of purchase. Partial minutes are rounded up to the nearest whole minute. In the case of a reserved ride, a reservation fee applies unless the LimePass includes free reservations for the duration stated on the Offer at the time of purchase. LimePass is valid only in the city where purchased and only on Lime-S and Lime-E vehicles. LimePass may not be available in all regions or to all users. LimePass cannot be combined, stored, or transferred, and are not valid with Lime Access, Group Rides, or with promotion codes or discounts.