One way to start your Juicer journey is by charging Limes. You can use the Lime Juicer App to identify harvestable scooters, navigate to those scooters and harvest them by scanning the scooter’s QR code with the app.
WHEN TO HARVEST
Keep monitoring the Juicer map in the App throughout the day to see if there are any harvestable scooters near you. Most scooters that need to be charged marked as green pins become available to harvest in the evening after the community has ridden them all day. Critical low battery scooters are available to harvest throughout the day, but higher battery ones become available in the night. You can check scooter battery level by clicking at the scooter in the App.
In addition, look out for scooters that are in need of repair by our local teams marked as red pins. These scooters should be retrieved to local LimeBases.
Once you harvest a scooter to be charged or retrieved, the Lime app will show you when you need to serve or drop the scooters off by.
HOW TO HARVEST
To start harvesting, check your app to see which scooters are near you or en route to wherever you want to go. You can click on the scooter pin and navigate to the scooter by clicking on the “Navigate” button in the top header menu.
Once you get to the pin where the scooter is located, cross-check the last 3 digits of the scooter plate number with the scooter pin in the app. This will help you make sure that you are at the right scooter. Click the unlock button of the screen and scan the QR code on the scooter. Upon scanning, you will be prompted to “Confirm Harvest” - click on this button if you are sure you want to harvest this scooter.
Once you have successfully harvested the scooter, please place it securely in your vehicle and continue harvesting OR transport it back to your charging station and then continue harvesting.
See Scooter Battery Level
Navigate to Scooter
If you walk to a scooter and realize it isn’t there, try clicking into the scooter in the app and pressing the Bell button and listen for the scooter ring. If you still can’t find the scooter, click on the ! button in the bottom left corner of the app to mark it missing. This will remove the scooter from your app.
*NOTE*: In the event you are NOT prompted to “Confirm Harvest” and receive an error message (marked with an E on the scooter display), please serve the scooter immediately and report it as broken by clicking on the ! button. You should not move the scooter, just leave it where you first saw it for the Lime Operations team to retrieve and fix. Often times, this issue happens with scooters that have too high of a battery level, are offline, or are broken. Click on the ! button to report the scooter as broken
If you see that a scooter is damaged, click on the (!) button to report something is wrong > click damaged vehicle > and then report which part of the scooter is damaged. This will remove the scooter from your app. Broken scooters are not to be harvested.
If you walk to a scooter and realize it isn’t there, try clicking into the scooter in the app and pressing the Bell button and listen for the scooter ring. If you still can’t find the scooter, click on the scooter pin > Report > and then Mark Missing to mark it as missing. This will remove the scooter from your app.
Something is wrong (!)
Mark as missing.
HARVEST BEST PRACTICES
- Two Juicers are better than one: Juicing with a buddy helps you avoid parking problems in highly dense areas because you can easily harvest scooters while your buddy waits in the car. Juicing with a buddy is also safer because you can navigate while your buddy drives. There are plenty of Limes out there for everyone, so try Juicing with a buddy and splitting your earnings!
- Stay Safe: NEVER wander into private property or someone’s home to Harvest a scooter, your safety is our utmost priority and no scooter is ever worth it. In fact, if you realize a scooter is on private property or in someone’s home, mark it missing with the ! button in the app. If there is a situation that makes you feel uncomfortable or unsafe while harvesting the scooter please do not proceed.