Lime's number one priority is the safety and well-being of our users. If you are involved in an accident, first make sure that you are safe and consult a doctor if necessary.
In order to guarantee a safe and secure experience for our users, we have teamed up with Assurant to provide you with your insurance needs.
You may find Lime’s registration and insurance card in the helmet that is provided.
With Assurant, we offer third party liability coverage at no cost to you.
This means that as long as you comply with our terms of agreement, are over 21, and were involved in an accident that was not intentional, you are covered.
Reporting an accident does not necessarily mean that it will be covered by insurance. Each accident will be reviewed individually and thoroughly. To report an accident, you may file a report here.