LimeBike
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Articles
Recent activity by LimeBike-
Group Ride Host Agreement
For your additional guest riders to be authorized, you must ensure that each guest rider personally reads and agrees to our User Agreement, and Privacy Notice. By tapping “Start group ride,” you ce...
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Involved in an accident?
If you're ever involved in an accident while riding with Lime: Check to make sure that you and anyone else involved are safe Call the local emergency services if necessary Once all parties involv...
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Starting your ride
Before you start your ride, download the Lime app and create an account. You’ll need to provide a valid phone number or email address and a form of payment. Starting an e-scooter or e-bike ride L...
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How to ride a Lime e-scooter or e-bike
Once you’ve scanned the vehicle’s QR code in the Lime app, follow these steps to ride a Lime e-scooter or e-bike: Before you ride For safety, wear a helmet when you ride. You must release the kick...
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Ending your ride
Our top priority is ensuring that Lime works for everyone who shares our city's streets and walkways. Only park in designated areas without blocking access to walkways and roads. How to end your r...
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Trouble starting your ride
If you are having trouble scanning the QR code or get an error message when you try to start a ride, try the following: The QR code is damaged or unreadable: If the code isn’t damaged, tap the fl...
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Trouble locating a vehicle from the map
If you cannot locate a vehicle that appears on the map, you can prompt the vehicle to emit a sound. Ensure you have a stable phone or internet connection. Tap the vehicle on the map. Tap Ring (th...
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Creating a Lime account
To create an account, you’ll need to download the Lime app (iOS or Android) and agree to Lime’s User Agreement and Privacy Notice. Ways to create an account To create an account, you may enter your...
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Renting Lime vehicles with Uber
Lime and Uber partner to offer Lime vehicles using the Uber app. How to find a Lime scooter using the Uber app Open the Uber app Tap Services Select 2-Wheels You’ll see a map showing available ...
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Reporting a damaged vehicle
If you experience an issue while riding, safely come to a stop, park your vehicle, and end your ride. Use the Lime app to locate a nearby vehicle for the remainder of your ride. If you’re able to, ...