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Lime

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  • How much does it cost to ride a Lime vehicle?

    Tap the vehicle icon or scan to ride to see the current rate of the vehicle. Lime charges a fixed rate to unlock a vehicle and then a per minute rate to ride. You can see the price for your locatio...

  • Does Lime have a referral program?

    Yes, we have a referral program where you can earn ride credits or discounts for referring friends and family to Lime. The riders who use your unique referral link to sign up will also receive a bo...

  • LimePrime Terms and Conditions

    LimePrime Terms and Conditions In connection with the Services, you may purchase, activate, access, or otherwise use LimePrime, which is subject to these terms and conditions, as may be amended, an...

  • Was I charged incorrectly?

    Price was higher than expected Lime charges a fixed rate to unlock a vehicle and then charges per minute as you ride. Rates and promotions may vary by city, day of the week and the time of day. Rid...

  • Ride Pass Terms and Conditions

    Ride Pass Terms and Conditions - Revision May 2023 In connection with the Services, you may purchase, activate, access, or otherwise use a Ride Pass, which is subject to these terms and conditions,...

  • Group Ride Host Agreement

    For your additional guest riders to be authorized, you must ensure that each guest rider personally reads and agrees to our User Agreement, and Privacy Notice. By tapping “Start group ride,” you ce...

  • What is LimePrime?

    LimePrime is a monthly subscription that offers you unlimited free unlocks at a set monthly cost per month. In some cities where we already offer free unlocks, LimePrime also includes 25% off of ea...

  • How to ride

      Note: For information and guidance on parking properly inside and outside of Boroughs, visit our London parking page.  

  • How do I ride a Lime scooter?

    Place one foot firmly on the baseboard. Use your other foot to push off against the ground a few times. Once you’ve gained some speed, press down on the throttle near your right thumb to accelerat...

  • How do I cancel my LimePrime membership?

    Your LimePrime membership renews automatically each month and is charged to your default payment method. You can cancel your membership at any time. To cancel your membership: Open app Click on th...