LimeBike

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  • How Lime works

    Lime is the world’s largest shared electric vehicle company. We provide convenient and reliable short-term rentals of electric bikes and scooters at an affordable price in more than 280 cities in n...

  • Reserving a Lime vehicle

    You can reserve a vehicle for up to 10 minutes at no additional cost. Open the Lime app Tap the vehicle you’d like to reserve Tap Reserve If you have reserved a vehicle, you can still unlock ano...

  • Starting a Group Ride

    Group Ride is a feature that allows you to unlock up to 5 Lime vehicles from a single account. When you start a group ride, you automatically agree to our Group Ride Host Agreement.  Starting a gro...

  • Find the email or phone number associated with your Lime account

    To find the email or phone number associated with your Lime account, open the Lime app and navigate to the main menu.  Tap Settings to see the email or phone number associated with your account.  ...

  • Getting a ride receipt

    When your ride ends, we send a receipt to the email address associated with your Lime account. If you have an email associated with your account and are not receiving receipts, check your spam or j...

  • Was I charged incorrectly?

    We do our best to offer our riders a simple and affordable service. Review the following if you think you were charged incorrectly for your ride. Payment pre-authorization hold You may see a pre-au...

  • I’m still getting charged after I ended my ride

    Check the following if you’re still getting charged after ending your ride. Verify you ended your ride correctly Check that you ended your ride correctly. To end a ride, you’ll need to park the veh...

  • How to ride a Lime e-scooter or e-bike

    Once you’ve scanned the vehicle’s QR code in the Lime app, follow these steps to ride a Lime e-scooter or e-bike. Before you ride For safety, wear a helmet when you ride a Lime e-scooter or e-bike...

  • Ending your ride

    Our top priority is ensuring that Lime works for everyone who shares our city's streets and walkways. Only park in designated areas without blocking access to walkways and roads. How to end your ri...

  • Navigating riding and parking zones

    To comply with local rules and regulations, riding and parking zones may restrict where you can ride, your vehicle’s speed, or where you can park your vehicle. In the Lime app, these zones appear a...