N26 is a fully mobile banking account which Lime has partnered with via a corporate partnership program to allow N26 Lime riders to receive a promotional discount.
Below are a list of frequently asked questions.
When will this offer end?
The offer will run from August 1 until December 5, 2019.
Is there a limit to the number of rides a customer can take while the offer is available?
The offer is for an unlimited number of rides.
Do you need to have an N26 card?
You must have opened an N26 bank account and have received the card. Shipping takes a few days. Once the card is received, please follow the instructions below.
How can you access the offer if you already have an N26 account?
Customers in select countries can use their N26 card on the Lime app and immediately benefit from a 50% discount on all Lime rides. New N26 customers and Lime riders without an N26 card can open a new account in minutes and enjoy the same benefits.
To add an N26 card to your Lime account, simply open the app, tap the profile menu, then tap “Wallet”. From here, you can add or adjust payment options and set your default payment method to N26. Note that riders with an existing wallet balance will need to toggle on the N26 offer in your wallet. When you toggle on the N26 benefit, your wallet balance will not be used to pay for trips.
Is this limited to a specific type of N26 account?
This offer is for all N26 Mastercard bank cards issued in Europe.
If I add balance to my wallet, will I receive a 50% discount?
This offer is only available for ride transactions using your N26 Mastercard and is not available when adding to your Wallet Balance.
What countries can customers/riders access this offer in?
N26 customers who live in Austria, Belgium, Denmark, Finland, France, Germany, Greece, Norway, Poland, Portugal, Spain, Sweden, Switzerland and the United Kingdom can access this offer.
Will Lime/N26 be expanding this offer to other countries?
We’re focused on bringing this unique offer to as many people as possible in selected countries and have no additional announcements at this time.
If an N26 user travels to an unsupported market, will the promotion still work?
The N26 promotion will only be available in supported markets and will not be available for use outside of those markets.
Will customer data be transferred between Lime and N26 as a result of this partnership?
Both companies take the privacy of users very seriously. Lime and N26 will not be sharing customer information across companies.
How will Lime ensure your safety?
Lime and N26 encourage people to make the most of this offer and enjoy their summer traveling across Europe, while remaining safe. When using a scooter or bike, riders should always make sure to:
- Wear a helmet
- Do a pre-ride safety check
- Ride safely and apply the brakes to slow down/stop
- Be mindful of road obstructions
- Always follow traffic laws
- Park properly by the curbside
For more information, please refer to Lime’s Rules and Regulations page.