If you are unable to locate a vehicle that appears on the map, you can try the following:
- Tap the vehicle on the map.
- Tap ‘Ring’ for the vehicle to emit a sound, and ensure that you are in an area with good reception. Search all open public spaces, and check behind other vehicles and large structures. Please note that bad phone reception may interfere with locating a vehicle.
If you still cannot find the vehicle, submit a request to let us know.